 | Action group meetings (136K pdf) - Resources to help your group work well together and achieve your objectives; highlights some group habits and actions that resilient community groups have relied on. |
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| Active listening (138K pdf) - Active listening makes people feel worthy, appreciated, interesting, and respected. This resource outlines ten tips for effective and active listening skills. |
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| Active listening role play (154K pdf) - An exercise to explore both active and ineffective listening techniques. Participants experience and discuss the elements of successful communication. |
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| Ankle walk (48k pdf) - Here's a challenging exercise for practicing making decisions and communication, and deepen a grup's capacity to work more effectively together. |
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| Consensus decision making (150K pdf) - An overview of requirements and guidelines for effective consensus decision-making, as well as some variations and difficulties that may be encountered. |
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| Decision making & group process (236k pdf) - Resources to help community action groups work together, make tough decisions and attend to the maintenance as well as task dimension of group life. |
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| Defining consensus (116K pdf) - This tool enables a group to arrive at a shared definition of consensus and
to work together and strengthen relationships before dealing with decision-making. |
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| Defining consensus exercise (44k pdf) - A process guide to enable a team to come to a shared definition of consensus; encourage group members to work together before they deal with a decision they must make; and strengthen the relationships within the group before they make consensus decisions. |
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| Diagnostic tools (261K pdf) - A series of tools for facilitators to learn a group’s needs and how to move the group forward. |
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| Effective facilitation (278k pdf) - Resources for developing effective facilitation skills. Topics covered include: tips for facilitators; running effective meetings; forming agendas; testing for agreement; and decision making models. |
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| Facilitation interventions (117K pdf) - Based on Donna Ching’s facilitation resources, this document outlines various techniques that can be utilised when certain common meeting problems occur. |
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| Games, energisers and ice-Breakers (252K pdf) - The games in this section are separated into the categories of introductory games, name games, dynamicas (energisers) and fun ways to get people into groups. |
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| Giving and receiving feedback (216K pdf) - Strategies for enhancing effective feedback whilst reinforcing acceptance, confidence, and contributions from participants. |
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| Growing pains exercise - organisational learning (56k PDF) - Role play exploring issues of organisational responses to growth and change. |
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| How to build safety in a group (152K pdf) - If the facilitator and the group do a good job of building safety, then the participants will frequently go out of their comfort zone in order to stretch and grow. This document outlines techniques for developing security within a group. |
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| Identifying and addressing disruptive behaviour in groups (169K pdf) - This process will be useful to build the confidence of group facilitators in identifying disruptive behaviour issues in groups and developing strategies to addresses them. |
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| Mainstream and margin: two roles in conflict (166K pdf) - An overview of the two roles that often appear in group conflicts - mainstream and margins. |
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| Maximise–minimise learning (153K pdf) - A powerful method for engaging participants in a process of becoming responsible learners, identifying strategies for maximising learning, and encouraging personal self-reflection. |
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| Meeting facilitation: the No Magic Method (178K pdf) - Overview of the role of the facilitator and some ingredients for undertaking productive and effective meetings as recommended by Berit Lakey. |
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| Participant agreements (52k pdf) - A list of agreements developed by Bill Moyer for participating in workshops and meetings that encourage respectful and responsible participation. |
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| Photolanguage (188K pdf) - An exercise to facilitate self-awareness, deepen engagement and relationships, stimulate creativity in personal expression, and connections between intellectual reflection and personal experience. |
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| Scenario writing (104k pdf) - Encourages participants to articulate positive visions to guide their organisations' strategies. |
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| Stages in a group’s development (171K pdf) - A workshop introducing participants to Bruce Tuckman’s ‘stages in group development’, facilitating participants’ reflection on their experiences of group development, and identifying and addressing challenges. |
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| Team types (199K pdf) - An exercise for participants to learn about and identify themselves within four different categories. These four types represent different aspects of how people may operate in group settings. |
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| Team building: sample workshop agenda (131K pdf) - A sample agenda for a whole day team-building workshop. |
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| Tensions within a group (118K pdf) - Well functioning groups are aware of these tensions and work together to manage and respond to them as needed. Facilitators can assist by observing, acknowledging and actively managing these tensions as they arise. |
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| The role of a critical friend in organisational learning (140k PDF) - Summary of the different types of facilitation roles (e.g. observer, critical friend, fishbowl, vibes watcher) with links to some useful internet resources. |
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training resources
