Presentation by Claudia Baldwin designed to: introduce ADR processes; outline the characteristics of mediation; identify skills useful for preventing and resolving conflicts; and to identify the benefits of mediation for environmental dispute and policy r
Posts Tagged: communication - (74 found)
A comprehensive media manual designed to help develop media management skills with examples of how to prepare for interviews and write press releases.
Presentation by Claudia Baldwin covering the skills (communication and listening) and techniques (reframes, transitions, role reversals, paraphrases and roundups) involved in effective conflict resolution.
a case study by Christine Herzog and Deborah Radford attempt to understand why a women’s group using alternative processes was not able to survive differences that arose within the group, and to share the learning.
Full details on the activity.
Workshop notes developed by Graham Jury, an organiser with the Save Happy Valley Coalition in their nonviolent campaign to prevent coal mining on the west coast of Aotearoa/New Zealand’s south island.
Jean Christie’s reflections on the establishment and operation of the Interpares (‘among equals’) collective.
Some of our favourite resources on active listening and a role play in which facilitators demonstrate good and bad listening techniques, and participants are able to experience and discuss the elements of successful communication.
Strategies for enhancing effective feedback whilst reinforcing acceptance, confidence, and contributions from participants.