mentoring

supporting community action through reflective practice

Learning to bring about change doesn’t need to be lonely or tough. Sometimes it helps to have a fellow traveler to debrief with, to share stories and insights, and to talk through challenges and opportunities. Mentoring is one way this can happen.

Since 1995, the Change Agency team has supported social movements through education and training, facilitation, action research and mentoring. We are committed to creating opportunities for people engaged in social change work to undertake deep reflection about their work. Mentoring can be a powerful aid to learning and development.

Members of our collective are experienced strategists and adult educators with a deep commitment to skill sharing and empowerment. We each bring different strengths and insights to our work as mentors. We’ve each learnt about bringing about social and environmental change the hard way – through ‘having a go’, teaming up with others to attempting the impossible, trying, failing and sometimes succeeding!

“Mentoring is a process for the informal transmission of knowledge, social capital, and the psychosocial support perceived by the recipient as relevant to work, career, or professional development; mentoring entails informal communication, usually face-to-face and during a sustained period of time, between a person who is perceived to have greater relevant knowledge, wisdom, or experience (the mentor) and a person who is perceived to have less (the protégé).”
(Bozeman & Feeney, 2007).

Mentoring provides an opportunity to think and reflect in a confidential and supportive environment. It may make sense to review the preceding period, identify challenges, and workshop ways to respond to challenges in the future. If needed, sessions can include skills practice, campaign analysis, interpersonal skills development, role-plays and other activities.

We believe less is more. The most powerful social movement learning tends to be ‘slow’ rather than ‘fast’ and involves reflection, patience, probing and action learning (trial and error). Rather than discussing many topics during a mentoring session, we encourage people to identify just one or two key challenges or opportunities they’re facing.

The mentoring relationship can take many forms. Generally, we negotiate what people would like to discuss, for how long and in what way. Some people prefer a structured and quite formal approach whereas others opt for a casual and free-flowing discussion. Our approach is guided by people’s preferences and instinct.

Mentors can also play the role of a critical friend.

“A critical friend can be defined as a trusted person who asks provocative questions, provides data to be examined through another lens, and offers critiques of a person’s work as a friend. A critical friend takes the time to fully understand the context of the work presented and the outcomes that the person or group is working toward. The friend is an advocate for the success of that work.”
(Costa & Kallick, 1993)

How does it work?

Mentoring involves an initial session to clarify expectations and how the mentoring relationship will proceed. It works best if a regular time can be established, or dates set in advance so both people can ensure they’re available and focused. Mentoring sessions are for one hour and often occur via Skype, although face-to-face sessions will be scheduled where possible.

The structure of a mentoring session varies, but to give you an idea here is an outline of a session:

  • Initial check-in. How are you going?
  • What’s been happening? A review of activities and developments since the last session.
  • Focus on a current or past difficulty, or upcoming challenge. Talk through the issue. Explore options for how to approach it. Share ideas and resources.
  • What else is of concern or interest? What’s coming up?
  • Summarise key points from the discussion. Check time and date for next session. Check-out and next steps

The mentor may follow up the session by emailing relevant resources,ideas or feedback.

Preparation can make a difference to the effectiveness of mentoring sessions. If both the mentor and the person receiving mentoring are clear about issues that upcoming discussions will focus on, we can reflect deeply, prepare ideas, share useful resources and so on.

To read more about mentoring…

Bozeman, B. & Feeney, M. K. (2007). Toward a useful theory of mentoring: A conceptual analysis and critique. Administrative and Society, 39 (6), pp. 719-739.
Aubrey, B. & Cohen, P. (1995) Working Wisdom: Timeless Skills and Vanguard Strategies for Learning Organizations, Jossey Bass.
Costa, A & Kallick, B 1993, Through the Lens of a Critical Friend, Educational Leadership vol. 51 no. 2, pp. 49-51.

What are people saying about us?

Harry Jennens, The Climate and Health Action Network

The Fellowship has increased both my skills in community organising and my confidence in sharing these skills with others.  The immersive workshop format has provided precious space for face-to-face learning, sharing ideas with facilitators and other delegates, and building strong relationships with current and future collaborators in the climate movement.  I am confident that our entire cohort will go on to empower others in our communities, and that we’ll continue to support each other in this work.  The Fellowship will be instrumental in helping us build a broad, diverse and powerful movement.
2015-03-17T19:36:21+11:00
The Fellowship has increased both my skills in community organising and my confidence in sharing these skills with others.  The immersive workshop format has provided precious space for face-to-face learning, sharing ideas with facilitators and other delegates, and building strong relationships with current and future collaborators in the climate movement.  I am confident that our entire cohort will go on to empower others in our communities, and that we’ll continue to support each other in this work.  The Fellowship will be instrumental in helping us build a broad, diverse and powerful movement.

Thea Ormerod, Australian Religious Response to Climate Change

Whereas I had been working intuitively and reasonably well as a part of with a team of dedicated volunteers, the Community Organising Fellowship is providing a range of easy-to-understand useful tools which will help ARRCC to be much more effective. The training is carefully crafted to maximise skills development so we can use our limited resources in a way which will deliver results far more strategically. I already have quite a clear vision of how to successfully motivate our volunteers into participating more actively in the change effort.
2015-03-17T19:24:22+11:00
Whereas I had been working intuitively and reasonably well as a part of with a team of dedicated volunteers, the Community Organising Fellowship is providing a range of easy-to-understand useful tools which will help ARRCC to be much more effective. The training is carefully crafted to maximise skills development so we can use our limited resources in a way which will deliver results far more strategically. I already have quite a clear vision of how to successfully motivate our volunteers into participating more actively in the change effort.
Emilie Carey

Emilie Carey, Solar Citizens


I really admired your facilitation skills. I learnt lots watching you guide us through the evening. I'll definitely be using lessons from last night. You're a total pro and I'm really grateful you're generous enough to share your knowledge.

2016-03-25T10:35:26+11:00
Emilie Carey
I really admired your facilitation skills. I learnt lots watching you guide us through the evening. I'll definitely be using lessons from last night. You're a total pro and I'm really grateful you're generous enough to share your knowledge.

Claire O’Rourke, National Director, Solar Citizens

The fellowship has helped me further develop the skills and strategic thinking necessary to ensure that we deliver sound policy by working in partnership with our supporters and volunteers in communities across Australia.

Organising helps to build relationships and skills both within and between communities and the fellowship follows the same approach. The fellowship is essential for organisations that are working to build power within communities or considering making the leap into this work. 
2015-03-17T21:03:10+11:00
The fellowship has helped me further develop the skills and strategic thinking necessary to ensure that we deliver sound policy by working in partnership with our supporters and volunteers in communities across Australia. Organising helps to build relationships and skills both within and between communities and the fellowship follows the same approach. The fellowship is essential for organisations that are working to build power within communities or considering making the leap into this work. 
Shani Tager

Shani Tager, Friends of the Earth

The fellowship has been really useful in helping me become more disciplined in the strategic planning process and able to clearly communicate why we’re doing what we’re doing. The facilitation team have been fantastic and having theory drawn out from our own experiences and then immediately applied to our campaigns means I’ll be returning to my team with a solid analysis of how we can be more effective.
2014-05-10T21:52:42+10:00
Shani Tager
The fellowship has been really useful in helping me become more disciplined in the strategic planning process and able to clearly communicate why we’re doing what we’re doing. The facilitation team have been fantastic and having theory drawn out from our own experiences and then immediately applied to our campaigns means I’ll be returning to my team with a solid analysis of how we can be more effective.
Denise Cauchi

Denise Cauchi, CEO, Doctors for the Environment 2020

The Change Agency helped us build the campaigning muscle of our members and develop concrete strategies. James worked closely with us to prepare the weekend workshop, making sure it was fine tuned to meet the needs of our organisation. He was great to work with and the workshop received very positive feedback.
2020-02-25T11:27:45+11:00
Denise Cauchi
The Change Agency helped us build the campaigning muscle of our members and develop concrete strategies. James worked closely with us to prepare the weekend workshop, making sure it was fine tuned to meet the needs of our organisation. He was great to work with and the workshop received very positive feedback.

Anna Keenan, Students of Sustainability Collective 2006

Thank you for your involvement in SoS this year and for your continued commitment over the years to effecting sustainable environmental and social change. Your co-facilitated presentations on activist learning, campaign strategy and activist sustainability were all very well received, generating discussion, excitement, considered thought and motivation from the participants, including myself. Not only was the content inspirational, but to see the way that the two of you work together and so effectively co-facilitate was a lesson in itself. At your “Moving beyond Tactic-Led Campaigns”, you so successfully engaged all in the room and drew from their experiences that it was the most effective workshop I attended through the whole conference. Your involvement in SoS 2005 has had a significant impact on the future of Australian environmentalism by sharing the tools of individual, collective, and community organising, and inspiring us to advocate for and take action towards positive social change.
2014-03-30T07:52:56+11:00
Thank you for your involvement in SoS this year and for your continued commitment over the years to effecting sustainable environmental and social change. Your co-facilitated presentations on activist learning, campaign strategy and activist sustainability were all very well received, generating discussion, excitement, considered thought and motivation from the participants, including myself. Not only was the content inspirational, but to see the way that the two of you work together and so effectively co-facilitate was a lesson in itself. At your “Moving beyond Tactic-Led Campaigns”, you so successfully engaged all in the room and drew from their experiences that it was the most effective workshop I attended through the whole conference. Your involvement in SoS 2005 has had a significant impact on the future of Australian environmentalism by sharing the tools of individual, collective, and community organising, and inspiring us to advocate for and take action towards positive social change.

Manny Pasqualini, Community Power Agency

One highlight for me is the focus on relational organising; the importance of taking the time to really get to know the people you work with. The deeper the relationship, the better it stands up to testing times and the sweeter it feels when your movement achieves success.

 The diversity present within this year’s cohort is another major highlight for me. To be able to spend this time learning and practicing day in and day out with people from right across the country and right across the breadth of the climate action movement has been an honour. To share this time and space with two wonderfully inspiring indigenous Australians has filled a gap in my education until now and opened up a real sense of belonging to an Australia that I want to be a part of.
2015-03-17T21:10:26+11:00
One highlight for me is the focus on relational organising; the importance of taking the time to really get to know the people you work with. The deeper the relationship, the better it stands up to testing times and the sweeter it feels when your movement achieves success.  The diversity present within this year’s cohort is another major highlight for me. To be able to spend this time learning and practicing day in and day out with people from right across the country and right across the breadth of the climate action movement has been an honour. To share this time and space with two wonderfully inspiring indigenous Australians has filled a gap in my education until now and opened up a real sense of belonging to an Australia that I want to be a part of.
Jane Stabb

Jane Stabb, Community Organiser, Environment Victoria

The Community Organising Fellowship workshop was extraordinarily impactful for me. I had a chance to investigate the theory behind effective organising and campaigning tools that I can use in my practice every day but very rarely interrogate or reflect on.  I found new frameworks and structures that will improve my practice so much. I had the space and place to interrogate my campaign with the assistance of masters!  And I was given the opportunity to build relationships with leaders in my field, to be supported in my thinking by them and to support them by sharing our practice and experiences... 100% pure gold.
2014-05-23T16:45:53+10:00
Jane Stabb
The Community Organising Fellowship workshop was extraordinarily impactful for me. I had a chance to investigate the theory behind effective organising and campaigning tools that I can use in my practice every day but very rarely interrogate or reflect on.  I found new frameworks and structures that will improve my practice so much. I had the space and place to interrogate my campaign with the assistance of masters!  And I was given the opportunity to build relationships with leaders in my field, to be supported in my thinking by them and to support them by sharing our practice and experiences... 100% pure gold.
Bob Bingaman

Bob Bingaman, Sierra Club National Organizing Director

The fight to protect the environment is a fight of organized people against organized money.  For those in Australia who want to take on and be successful in this fight, the Community Organizing Fellowship provides the opportunity to learn, practice and implement strong grassroots organizing skills.

There is no better place to learn the craft of organizing, then immediately apply those learning to today’s most relevant climate and environmental campaigns, than the Community Organizing Fellowship.  The program is an in-depth immersion into the craft of grassroots organizing.  Going through this program will transform campaigners and how they think about and implement campaigns which build grassroots power to achieve significant environmental victories.
2014-05-29T13:00:49+10:00
Bob Bingaman
The fight to protect the environment is a fight of organized people against organized money.  For those in Australia who want to take on and be successful in this fight, the Community Organizing Fellowship provides the opportunity to learn, practice and implement strong grassroots organizing skills. There is no better place to learn the craft of organizing, then immediately apply those learning to today’s most relevant climate and environmental campaigns, than the Community Organizing Fellowship.  The program is an in-depth immersion into the craft of grassroots organizing.  Going through this program will transform campaigners and how they think about and implement campaigns which build grassroots power to achieve significant environmental victories.