Diversity in the workplace | Intergenerational Communication Issues

Being aware of ageism and generational conflict and how they can contribute to generational conflict is a crucial skill to have as a manager, but this can also help you learn how to recognize ageism in the workplace.

A generation gap is the difference of opinions, skills, values, attitudes and beliefs between one generation and another. This phrase is almost always used to refer to the differences between young people and those who are notably older than them, such as their parents or grandparents.

Generation gaps don’t just apply to families; they can also have a huge impact on the workplace. Employees who are raised in different generations often have formative experiences that are so dramatically different from one another’s that they may have trouble understanding other points of view. This can lead to conflict and communication issues in the workplace.

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